We firmly believe in the success of our method. If you have not seen the results you expected, and followed the program in a disciplined way, meaning all of the eligibility of refund criteria is being met, you can request a refund from us. In addition to refund rights available under applicable laws, we are ready to refund your total subscription payment .
Eligibility for Refund
To be eligible for a refund, you must meet the following criteria:
Purchasing one of the Kegel Power Premium subscriptions directly on our website.
The money back guarantee option was presented to you during the payment process.
Contact us within the 30 days of your initial subscription purchase and before the end of your subscription period.
Followed your Kegel Plan at minimum 14 days within the first 30 days of your subscription period.
You have a valid reason for requesting a refund, such as technical issues, not being content with the results etc.
Provide screenshots that you have successfully completed the 14 day of your Kegel Plan.
Please note that the ‘money-back guarantee’ applies solely to purchases made on our website and only when the above requirements are fulfilled.
Refund Process
To request a refund, please follow these steps:
Contact our customer support team via info@kegelman.app.
Provide your purchase details within the e-mail:
Your invoice that has been sent to your e-mail address, after purchasing your subscription
Your Customer ID, on the purchase screen
E-mail address that you have started your subscription with.
Explain the reason for your refund request, providing as much detail as possible.
If your reason for refund is because you are not content with the results of the app, provide screenshots that you have completed the 14 days of your Kegel Plan. Our customer support team will review your request and respond within a reasonable timeframe.
Refund Decision
Our team will evaluate each refund request on a case-by-case basis. We reserve the right to refuse a refund if:
The refund request is made after the refund period has expired which is the first 30 days after the subscription purchase.
The refund request is claimed after the subscription period has ended.
The reason provided for the refund is not valid or does not meet our eligibility criteria.
The user has violated our terms of service or engaged in fraudulent activity.
Additional Information on Pre-Sex Tips and Kegel Power AI
The Kegel Power app offers exclusive features called Pre-Sex Tips and Kegel Power AI, which are available for purchase separately from the subscription. Here is an overview of these features:
Pre-Sex Tips:This section provides a blend of informative articles and practical exercises, including kegel, breathing, and fitness routines designed to enhance sexual wellness.
Kegel Power AI:This feature includes an interactive chatbot that assists users by answering their questions and addressing their concerns instantly.
Refund Policy for Extra Features
These features, once purchased, grant lifetime access. Given their nature as digital content with perpetual availability, they are categorized as non-refundable goods. Therefore, we do not offer refunds for these features once they have been purchased. Please note that these features are not included in any of the Kegel Power Premium subscriptions and are billed separately.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact our user support team at support@kegelpower.pro
We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.